Certified in Public Health (CPH) Practice Exam

Which of the following is most likely to enhance staff performance appraisal?

1. Deferring performance feedback until the scheduled annual appraisal

2. Setting performance goals in collaboration with the employee

3. Refusing to award outstanding ratings that might lead the employee to expect a merit-based salary increase

4. Ensuring that no negative information is included in the written appraisal to decrease legal liability

The correct answer is: Setting performance goals in collaboration with the employee

Setting performance goals in collaboration with the employee is essential for enhancing staff performance appraisals because it fosters accountability, motivation, and a sense of ownership. When employees are involved in the creation of their performance goals, they are more likely to be committed to achieving them, as they have a personal stake in the process. This collaborative approach also allows for clearer communication of expectations and enables employees to express their aspirations and challenges. By aligning individual goals with organizational objectives, organizations can create a productive and engaged workforce, ultimately leading to better overall performance. The other options do not support effective performance appraisal practices. For example, deferring feedback until the annual appraisal can result in a lack of timely guidance for employees, making it difficult for them to improve or adjust their performance throughout the year. Refusing to award outstanding ratings ignores the importance of recognizing and rewarding high performers, which can demotivate employees and reduce overall morale. Finally, excluding negative information from appraisals might seem like a way to limit legal liability, but it undermines the appraisal's effectiveness by failing to provide honest and constructive feedback that is crucial for employee development.